We have a 30 working days return policy, which means you have 30 working days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected] or call us +1 (858) 215-1687. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If it is not a quality problem, you need to bear the return shipping fee.No handling fee for returns.After receiving the return, we will process your refund within one week.
You can always contact us for any return question at [email protected]
Damages and Issues
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
If your return is accepted, please return the goods to the following address: 1508 South Pine,Hope,AR
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. We will arrange a refund within 3 days.Please remember it can take some time for your bank or credit card company to process and post the refund too.